Frequently Asked Questions
Here are the answers to the things our guests ask us most often.
If you can’t find what you’re looking for, just send us a message.
Where do I pick up the campervan?
The campervans are normally picked up in Halden, Norway, close to the Swedish border and about 1.5 hours from Oslo. Direct train from Oslo central station to Halden station.
Delivery and collection in Oslo may also be available on request for an additional fee.
Detailed pick-up instructions will be sent after booking.
What is included in the campervan rental?
Both Happy 1 and Happy 2 come fully equipped for two people.
Included:
• Bed with duvet, pillows and linen
• Fridge
• Kitchen equipment, plates and cutlery
• Portable gas cooker
• Outdoor table and chairs
• Power solution for charging devices
• Storage space for luggage
• Unlimited mileage
Just bring your clothes, food and sense of adventure.
Do I need to pay a security deposit?
Yes. A security deposit of 5,000 NOK is required upon booking.
The deposit is refunded after the trip once the camper has been checked and any Autopass toll charges have been registered.
Any toll fees, fines, damage or missing equipment may be deducted before the deposit is returned.
Can I drive the campervan outside Norway?
Yes. You are welcome to travel throughout most of Europe.
The insurance is valid in most European countries. Some exceptions apply, including Russia, Ukraine and certain Balkan countries.
If you are planning a longer trip, please let us know before departure.
Can I bring my dog?
Yes. Pets are welcome in both campervans.
We simply ask that the camper is returned clean and free from excessive pet hair.
How long does it take to get my deposit back?
The deposit is usually refunded within a few days after your trip.
We wait for any Autopass registrations before processing the refund.
Are the campervans manual or automatic?
Both Happy 1 and Happy 2 have manual transmission (stick shift).
A valid driver’s license for manual vehicles is required.
Do you offer delivery in Oslo or at the airport?
Yes. Delivery and collection in Oslo may be available as an add-on service for an additional fee.
Need pick-up at Oslo Airport (Gardermoen) or another location? Send us a message before booking and we’ll see what we can arrange.
Is there a mileage limit?
No. All rentals include unlimited mileage.
Drive as far as you like and enjoy the freedom of the road.
What happens if the campervan breaks down?
Please contact us as soon as possible.
Roadside assistance is included and we will help find the fastest solution so you can continue your trip.
Emergency contact information is provided before departure.
How old do I need to be to rent a campervan?
Drivers must be at least 23 years old and hold a valid driver’s license (Class B).
What documents do I need?
You need:
• A valid driver’s license
• Valid identification (passport or national ID)
Drivers from outside the EU/EEA may also need an International Driving Permit (IDP).
Can I cancel my booking?
Yes. Bookings can be cancelled according to our cancellation policy.
Please see our Terms & Conditions for details regarding cancellation fees and deadlines.
Is payment secure?
Yes. All payments are processed through secure and trusted payment providers. We do not store your payment card details, and your information is protected using industry-standard encryption and security measures.
Still have questions?
+47 472 91 654
hi@happycampers.no
We’re happy to help!